Core Competencies

11 Core Competencies of Facility Managers 

Posted On: Aug 28, 2008

In 2009 a new global job task analysis (GJTA) defined 11 core competencies. The GJTA included responses from facility managers in 62 countries. It is the most comprehensive to date and the first truly global survey and analysis.

  1. Communication—Communication plans and processes for both internal and external stakeholders

  2. Emergency Preparedness and Business Continuity—Emergency and risk management plans and procedures

  3. Environmental Stewardship and Sustainability—Sustainable management of built and natural environments

  4. Finance & Business—Strategic plans, budgets, financial analyses, procurement

  5. Human Factors—Healthful and save environment, security, FM employee development

  6. Leadership and Strategy—Strategic planning, organize, staff and lead organization

  7. Operations and Maintenance—Building operations and maintenance, occupant services

  8. Project Management—Oversight and management of all projects and related contracts

  9. Quality—Best practices, process improvements, audits and measurements

  10. Real Estate and Property Management—Real estate planning, acquisition and disposition

  11. Technology—Facility management technology, workplace management systems

Click HERE to download the PDF